Worldwide delivery

WORLDWIDE DELIVERY

Orders for artworks made on line through www.paintingsgallery.eu  are processed within 48 hours (between Monday and Friday excluding national holidays) from receipt of payment.

  • Delivery in worldwide!
  • All paintings are insured and shipped in tracked packages. 
  • Works are packaged securely to protect them from any damage during delivery.
  • Once your work has been dispatched, you will receive an email confirmation.

We ship worldwide via TNT / FedEx. Shipping takes 2-5 weeks, depending on how far away from Europe you are. Paintings  are shipped from Lithuania, so no custom taxes are applied for EU countries. For countries outside of EU like US, Canada, Australia and others  might get taxed by customs.

QUESTIONS AND CONTACT INFORMATION

1. How do I pay for what I buy on the website?

The Paintingsgallery.eu  website is secure. You are offered to pay for your order by PayPal.

2. How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

3.  How is my order processed?

  • All Orders for paintings are processed in our premises from Monday to Friday within 48 hours from receipt of payment. 
  • For large paintings it take 1 to 2 weeks to process from receipt of payment. 
  • Works are packaged securely to protect them from any damage during delivery.
  • Once your work has been dispatched, you will receive an email confirmation.

4. What are the delivery times?

  • After your order has been processed, your painting  is delivered up to 5 working days  after receipt of payment. 
  • Delivery in worldwide.
  • We ship worldwide via TNT / FedEx. Shipping takes 2-5 weeks, depending on how far away from Europe you are.
  • Paintings  are delivered from Lithuania, so no custom taxes are applied for EU countries. For countries outside of EU like US, Canada, Australia and others  might get taxed by customs.

5. How do I get orders delivered to a different address?

You can get your order  to the address of your choice. Just indicate a different delivery address from the billing address on the page.

6. How do I find out where is my order?

You will  receive a link to track your order.

7. Are your transactions secure?

Payments are perfectly secure on www.paintingsgallery.eu. Our website uses the SIPS ATOS secure payment system and SSL encryption system which means that commercial transactions and information exchanged when paying by card are protected and confidential.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

8. Who do I contact if I have a problem on the website?

 We answer all your questions  as soon as possible. 

 Send  us an email at info@paintingsgallery.eu

9. How do i return paintings?

  • Returning is quick and easy. 
  • If you are not completely satisfied with your order you can return artworks and contact customer service by e-mail  info@paintingsgallery.eu
  • You have 7 days as from receiving your order to return the product in it’s original packaging. 
  • You will be refunded the price of the paintings, but you will have to cover the return shipping expences.
  • We reimburse you within 15 days of its receipt.
  • Please contact us if you want to return a painting - we will help to find the best solution for shipping and handling the return!

Returned artworks should be sent to INFOSTA customer service:

INFOSTA

Vilhelmo Berbomo street 10-316

Klaipeda, LT92221

Lithuania

+37060943522 

info@paintingsgallery.eu

AGE OF CONSENT AND REGISTRATION 

By registering as registered user as well as by using the parts of the Website for registered users your confirmed that you are at least the age of majority in your state or province of residence, with full legal capacity and capability, which is not restricted in any way.

Upon registration you are opened with an account of the registered user and granted with the user name and password chosen by you, for the security of which you are fully liable.

Paintingsgallery.eu  does not assume any liability due to the illegal use of your user name or password by third parties.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


Paintings